Your recordings stay yours. We encrypt them, keep them on servers inside the EU, and never use them to train a model.
Transcription you can actually trust
When you use Good Tape, you’re handing us something important. Maybe it’s a confidential client meeting, a sensitive interview, a legal deposition, or the recording of a lecture that took weeks to prepare. Whatever it is, we know one thing: it matters to you.
That’s why our team built Good Tape to be more than just transcription software. Security is the foundation the entire company is built on, not an afterthought. Our users don’t just come to us for speed and accuracy. They come because they need a tool they can actually rely on.
What happens to your file
- Upload. Your file is encrypted the moment it leaves your device, using TLS 1.3.
- Storage. It is stored on servers inside the EU, encrypted at rest with AES-256. It never leaves the EU.
- Transcription. It is processed inside our own infrastructure. It is never sent to a third party to train a model, and it is never used to improve ours.
- Retention. Your files are stored securely and encrypted at rest within the EU for as long as you choose to keep them. You can delete any file at any time.
- Deletion. When you delete a file, it is removed from all our systems, including backups, within 12 hours, in most cases it is deleted immediately.
Your files are yours
Your files don’t belong to us. They’re yours. Our role is simple: to turn it into text: safely, accurately, and privately.
Unlike many AI products, we will never use your recordings to train machine learning models. We don’t sell, rent, or trade your personal information with anyone. Ever.
Already using Good Tape? Nothing here is new policy. This is how your files have always been handled, and it is how they will be handled tomorrow. If something specific worries you, ask us and we will answer it directly.
Privacy and Security
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Zero training on your data Your recordings and transcripts are never used to train any model.
We never use your recordings, transcripts, or account content to train our AI models or anyone else's. We use your data for one thing: delivering your own transcription and Explore results.
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EU hosting All infrastructure runs inside the EU.
We process and store your data only on servers inside the EU. It never leaves. Every subprocessor we use, and where it sits, is listed in our Data Processing Agreement.
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End-to-end encryption Your data is encrypted in transit and at rest.
We encrypt your files and transcripts in transit with TLS 1.3, and at rest with AES-256. Encrypted from the moment they leave your device.
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GDPR compliance Built to meet GDPR requirements by design.
We built and run Good Tape to GDPR requirements: your rights as a data subject, and a lawful basis for every kind of processing we do. We collect no data we do not need.
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ISO 27001 Independently certified information security management.
We hold ISO/IEC 27001:2022 certification, the international standard for information security management. Certified by TNV System Certification Pvt. Ltd. on 30 January 2026, valid through 29 January 2029, with recurring independent audits.
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Data Processing Agreement (DPA) Signed Data Processing Agreements available for every customer.
Every customer can get a signed Data Processing Agreement. It states in writing how we process your data, how we protect it, and which subprocessors touch it.
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Service Level Agreement (SLA) 98% uptime commitment with 48-hour support response times.
We guarantee 98% uptime of the core transcription service, measured over a rolling three-month period and backed by a documented SLA. You get a first response within 48 hours on business days, 72 hours at weekends. Critical incidents are resolved within 24 hours of acknowledgment.
Secure GDPR transcription
We are proud to be ISO 27001 certified and fully GDPR compliant. GDPR is about respecting the rights of individuals, and we’ve adopted that mindset across everything we do. Your data belongs to you, and protecting it is a job that we take extremely seriously.
All transcription is processed on servers inside the EU with no hidden transfers or offshore storage. Files are encrypted the moment they leave your device through HTTPS secured upload, and GDPR governs how your data is stored, processed, and deleted so you stay in control.
Get our DPA
Our Data Processing Agreement commits us in writing to encryption, EU processing, deletion, subprocessors, and breach notification.
Good Tape Pro includes a standard DPA. Organizations can request one tailored to their setup.
Encryption for every transcript
We use encryption everywhere to eliminate security gaps. All stored data is protected with AES 256 encryption, the same standard used by banks and government institutions.
Multi factor authentication is enforced across all internal systems. In simple terms, even if someone intercepted your file or a data transfer, they would not be able to read or use it. More than that, we’re fully dedicated to security. Read our CEO’s statement below to find out more.
Only EU-based data subprocessors
A subprocessor is any external company we work with that may process limited parts of your data in order to provide essential functionality, such as cloud hosting or secure storage.
We want you to know exactly how and where your data is handled when you use our transcription tool. Furthermore, Good Tape is fully GDPR compliant, and we only work with subprocessors that use EU-based servers.
Made in Denmark
Good Tape is headquartered in Copenhagen, Denmark. We’re a private limited company (ApS), registered under company CVR number DK43724509, with our office at: Njalsgade 21E, 2nd floor, DK-2300 Copenhagen S, Denmark
Our entire team works in-house. That means we don’t outsource sensitive work to any unknown third parties. Every decision is made by people you can look up, reach out to, and hold accountable. Behind the AI we are real people, and we’re here to help.
Trusted by the people who don’t trust tech
Journalists who don’t trust other platforms. Lawyers who can’t risk a leak. Academics who handle sensitive research. Consultants who need confidentiality. They all use Good Tape.
3+ million professionals and teams trust us because in professions where mistakes cost more than money Good Tape has become the standard. After all Good Tape was created together with investigative journalists who needed transcription they can trust.
Frequently asked questions (FAQ)
What makes Good Tape different?
We focus on one thing: transcription. Good Tape is fast, secure, accurate, and simple. No data selling, no training on your files, no clutter.
How accurate is Good Tape?
Good Tape delivers some of the most accurate AI transcripts available, supporting 100+ languages, accents, and fast speech. You spend less time correcting and more time creating.
Is Good Tape secure to use?
Yes. Files are encrypted, stored safely within the EU, and never shared or used for AI training. We’re fully GDPR compliant and offer signed DPAs.
Can I use Good Tape on my phone?
Yes. The Good Tape app for iOS and Android lets you record, upload, and transcribe instantly, with live feedback on audio quality.
What happens to my files in Good Tape?
Your files are deleted automatically after transcription unless you choose to keep them. They’re encrypted and stored securely within the EU.
Can I use Good Tape for my team?
Yes. Good Tape teams lets you share, organize, and collaborate securely on transcriptions and projects.
Is Good Tape ISO 27001 certified?
Yes. Good Tape is fully ISO 27001 certified, which means our security and privacy practices meet the highest international standards. Combined with AES-256 encryption at rest, TLS 1.3 in transit, and GDPR-compliant servers in the EU, your data is protected at every step.
Who can see your files?
Our entire team works in-house in Copenhagen. We don’t outsource sensitive work to third parties.
No one at Good Tape can access your files without your permission. We follow strict access management, and every access event is logged.
If you’re on a team plan, your teammates can’t see your archive unless you share it with them.
We’d love to talk
More than 3 million professionals and teams use Good Tape. Start your free trial today.