This list was last updated Dec 4, 2025. If you have any questions or comments regarding data subprocessors please send us an email or visit our help center.
Transparency first
At Good Tape, transparency is part of our DNA. We want you to know exactly how and where your data is handled when you use our transcription tool. That includes the third-party vendors (known as subprocessors) who help us deliver our service.
A subprocessor is any external company we work with that may process limited parts of your data in order to provide essential functionality for example, cloud hosting or secure storage. We carefully vet every subprocessor, require strict GDPR-compliant agreements, and monitor them on an ongoing basis to ensure they uphold the same security and privacy standards we set for ourselves.
How we manage subprocessors
We only use EU based subprocessors when absolutely necessary to provide our service. Your files are never used for training AI models. Not by us, not by our subprocessors.
We publish and update the list of subprocessors openly, so you always know who is involved. All subprocessors are bound by Data Processing Agreements (DPAs) that align with GDPR.
First tier
These are the companies that Good Tape directly uses to process data in order to deliver the product. They have a direct contractual relationship with Good Tape, and we control what they do, how they handle data, and under which security and privacy requirements.
They do not receive data from Good Tape intentionally, but may process data indirectly through the first tier provider’s infrastructure.
| Vendor | Region | Purpose |
|---|---|---|
| EU | Processes transcriptions, and temporarily stores a copy of uploaded audio files while actively processing transcription | |
| Azure | EU | Used in the event extraordinary scaling is needed; processes transcriptions and temporarily stores a copy of uploaded audio files |
| Supabase | EU | Secure login and cloud-based secure databases |
| Scaleway | EU | Stores your uploaded files, if you tell us to |
| MongoDB | EU | Manages and stores your transcription editor state |
Second tier
These are the vendors that our first tier providers rely on. Good Tape does not contract with them directly, but they are still part of the processing chain because a first tier provider uses them to operate their own service.
| Vendor | Region | Purpose |
|---|---|---|
| Chargebee | EU | Recurring revenue management; handles our subscriptions |
| Stripe Payments Europe | EU | Payment processing through Chargebee |
| Brevo | EU | Sends transactional and marketing emails |
| PostHog | EU | Collects page-view and product-usage analytics |
| EU | Email service provider; general office/reporting tools | |
| HubSpot | EU | Tracks existing and potential customers |
| ChartMogul | EU | Aggregates and visualizes subscription metrics |
Security and compliance
At Good Tape, every transcript is secured with AES 256 encryption, TLS 1.3 in transit, and is fully GDPR compliant. We only use data subprocessors that use EU servers. We are also ISO 27001 certified and never train on customer data.
You can safely use Good Tape for sensitive interviews, legal work, or research knowing your data stays yours.
