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Terms of Service

We know you’re busy, so here are the key points:

  • Your files are yours: We won’t use your files for anything other than providing your transcription. It won’t be used for AI training.
  • Responsibility: You’re responsible for your files. We always advise you to manually check the transcription’s accuracy before final use or publication.
  • Security: Your file will be deleted immediately after transcription unless you choose to store it in your private Safe Vault in your dashboard.

Terms of Service

Introduction

These Terms of Service (“Terms”) govern your use of the service offered by Good Tape ApS (“Good Tape,” “we,” “us,” or “our”) through our website at https://goodtape.io/. By using the Service, you agree to these Terms.

Use of the Service

You must be at least 18 years old to use Good Tape. By using it, you confirm you meet this requirement. Use the Service for personal or internal business purposes only and comply with these Terms. Illegal or unauthorized use is prohibited.

Accuracy of Transcriptions

Good Tape uses advanced and powerful AI technology to transcribe audio and video content. Accuracy may vary, and we do not guarantee perfect transcriptions. We recommend that you always verify all transcriptions before final use.

Subscription Service

The service is available for free with limitations. Advanced features are available through subscription plans, renewable monthly or yearly. Subscription details and pricing are available on our website. You can cancel anytime, effective on the next billing date.

Payment and Billing

You must provide valid payment information to subscribe. Subscription fees are billed in advance and are non-refundable, except as required by law.

User Content

You are responsible for any content you upload. By uploading, you grant us a licence to display the content in any way necessary for providing the Good Tape service. We will never share your transcriptions with anyone unless you actively ask us to (for instance, by sharing a secure link to the transcription). We will not use, reproduce, or modify your content in any other way. Refer to our privacy policy for details.

Confidentiality

We treat your user content as confidential and will not disclose it without your consent, except as required by law. We take all measures to protect your content’s confidentiality.

Intellectual Property Rights

Good Tape owns all intellectual property rights related to the service. You are granted a limited licence to use the service for personal or business purposes, subject to these terms. Please do not copy, modify, or distribute any part of the service without our consent.

Disclaimers

The Service is provided “as is” and “as available.” We do not guarantee it will be uninterrupted or error-free 100% of the time. Downtime or problems with servers, although rare, may occur from time to time. The service status is always available at status.goodtape.io.

Limitation of Liability

We are not liable for any damages arising from your use of the service, including direct, indirect, incidental, punitive, and consequential damages.

Termination

Good Tape reserves the right to terminate or suspend your access to the Service at any time, with or without cause, and without notice, however not during an ordered and paid subscription term. In the event that a decision is made to terminate the Service, the Customer shall be duly notified at least thirty (30) days in advance of such termination. Furthermore, any fees prepaid for the Service that extend beyond the date of discontinuation shall be refunded in full to the affected parties.

Changes to the Service

Good Tape reserves the right to modify the Service at any time, with or without notice. Changes to service prices can be made with a standard 30-day written notice.

Governing Law

These Terms and your use of the Service will be governed by and construed in accordance with the laws of Denmark without giving effect to any principles of conflicts of law.

Severability

If any provision is found invalid or unenforceable, it will be enforced to the maximum extent possible, and the remaining provisions will remain in effect.

Dispute Resolution

Any disputes arising out of or in connection with these Terms or the Service will be resolved through binding arbitration in accordance with Danish rules. The arbitration will be conducted in Copenhagen, Denmark.

Entire Agreement

These terms constitute the entire agreement between you and Good Tape regarding the Service and supersede all prior communications. For further information or questions, please refer to the full terms of service and privacy policy available on our website.