Data processing agreement (DPA)
Summary
- A DPA is a legal contract that outlines how we process and protect your data.
- DPA is available for Pro and Business plans.
- Covers encryption, GDPR compliance, subprocessors, breach notifications, and deletion policies.
- Ensures in writing that your data is yours and never trained on, sold, or shared.
- Customers without a DPA are still ensured the same robust security.
What is a DPA?
Our Data Processing Agreement is for Professional and Business users only. It is a legally binding contract between a data controller (you, the customer) and a data processor (Good Tape). It outlines how we process, protect, and handle personal data on your behalf. Our DPA ensures that:
- If you use storage features, your data remains private and accessible only to you.
- We only process your data for the purpose of delivering transcription services.
- We never use your files for AI training, marketing, or resale.
- All processing takes place in the European Union, under GDPR rules.
Our commitments outlined in the DPA
The Good Tape DPA outlines our strongest privacy and security commitments. You remain the full owner and controller of your files, and we maintain full transparency about all subprocessors. If a data breach ever occurs, you will be notified promptly.
Enterprise clients receive defined audit and compliance rights, and if you leave Good Tape, your data is deleted according to GDPR requirements.
Who needs a DPA?
If you or your organization handle personal or sensitive data, our DPA helps you meet compliance obligations while using Good Tape.
- Academic institutions that process student or research data.
- Businesses with compliance teams or enterprise requirements.
- Consultants and agencies handling sensitive client files.
- Legal professionals who require documented guarantees for client confidentiality.
Trusted by professionals and teams
Help center (FAQ)
Do I need to sign a DPA with Good Tape?
Yes. Our DPA is automatically included in our Terms of Service, you can find it in your settings page.
Where does Good Tape store and process data?
All files and transcripts are securely processed and stored within the EU using trusted, GDPR-compliant cloud providers. We never sell or share your data with third parties.
Who can I contact about our DPA?
You can email us here for any questions about data processing, security, or your rights under the GDPR.
Is your DPA in multiple languages?
No. Our DPA is currently only in English.
How to access my DPA?
Good Tape Pro and Business users receive a DPA as part of their subscription. You can access your DPA in the settings page
Is there a DPA for Good Tape Free?
No. Free users benefit from the same high level of security, but DPAs are not included in the Good Tape Free plan.
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