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Data Subprocessors

Last updated: November 22, 2024

We distinguish between uploaded data and general data (e.g., email, name). Here are the subprocessors we use:

First Tier Subprocessors

  • Google (EU): Processes transcriptions, and temporarily stores a copy of uploaded audio files while actively processing transcription, ensuring GDPR-compliant handling of personal data.
  • Azure (EU): In the event extraordinary scaling is needed; it processes transcriptions, and temporarily stores a copy of uploaded audio files while actively processing transcription, ensuring GDPR-compliant handling of personal data.
  • Supabase (EU): We use Supabase to securely log in our users. We also use their cloudbased secure databases.
  • Scaleway (EU): We use Scaleway to store your uploaded files, if you tell us to.
  • MongoDB (EU): We use MongoDB to efficiently manage and store your transcription editor state, ensuring high availability and performance.

Second Tier Subprocessors

  • Chargebee (EU): Chargebee is a recurring revenue management platform. They handle our subscriptions solution.
  • Stripe Payments Europe (EU): We use Stripe to handle payment processing through Chargebee.
  • Brevo (EU): Brevo sends transactional and marketing emails for us, and in doing so access personal data like e-mails and names.
  • Posthog (EU): We use Posthog to collect data on page views and actions on goodtape.io, which we can use to analyze product usage, and in turn improve the product.
  • Google (EU): Google is our email service provider. When you send us an email, Google will be able to access your address. We might also use Google for general office reporting tools, which could involve aggregate data intelligence.
  • Hubspot (EU): We use Hubspot to keep track of existing and potential customers.
  • ChartMogul (EU): We use ChartMogul to aggregate, analyze, and visualize our subscription metrics.